Claims Advocacy & Payout Assistance
We stand beside you when it matters most. From immediate intimation and documentation compilations to insurer surveyor coordination, our desk handles everything.
Claims Support Lines
Our Claims Management Flow
Immediate Intimation
Notify us when an event occurs. We immediately notify the insurer's underwriting desk.
Advisor Allocation
A claims specialist reviews policy rules, exclusions, and deductibles.
Documentation Guide
We guide you on gathering surveyor sheets, medical bills, or transport logs.
File Audit & Check
Our desk reviews the claim file to prevent insurer queries or deductions.
Surveyor Liaison
We coordinate with surveyors during audits to ensure damage is assessed fairly.
Direct Settlement
Payout is approved and credited directly to the corporate or individual bank account.
Cashless vs. Reimbursement Claims
Cashless Claims
Cashless approval is processed at network hospitals or garages. You must present the policy card to the desk. Our advisors coordinate approvals with the TPA (Third Party Administrator) to resolve queries in 2-4 hours.
Reimbursement Claims
If treated at a non-network hospital, you settle the bills and file for reimbursement. Our desk provides a detailed checklist, reviews bills, and verifies documents prior to submission to secure approvals.